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Terms & Conditions

The Passion for Perfection in Every Guest Experience at Paradise of Silence

1. Purpose

  • These general terms and conditions define the rules applicable to any reservation made with Paradise of Silence. They specify the rights and obligations of both parties regarding accommodation and associated services.

2. Reservation

  • All reservations are considered confirmed upon receipt of the confirmation email.
  • The guest agrees to provide accurate information when making a reservation.
  • Paradise of Silence reserves the right to refuse a reservation in case of incomplete or fraudulent information.

3. Check-in & Check-out

  • Check-in: from 14:30 to 22:00
  • Check-out: from 07:00 to 11:00
  • Any late arrival or early departure must be communicated to the property in advance.

4. Cancellation & Modification

  • Cancellation and modification policies vary depending on the room type and period.
  • In case of late cancellation or no-show, fees may apply.
  • Specific conditions are communicated at the time of booking.

5. Rates & Payments

  • Prices are listed in Moroccan Dirhams (MAD) and include applicable VAT.
  • Local taxes (e.g., tourist tax) may be added to the listed amount.
  • Accepted payment methods: cash, credit cards (Visa, Mastercard, American Express, etc.).

6. Capacity & Accommodation

  • Each room or suite is reserved for the maximum number of guests specified at booking.
  • The addition of baby cots or extra beds is possible only upon request and subject to availability.

7. House Rules

  • Guests agree to respect the tranquility of the premises, especially during rest hours (9:00 PM – 7:00 AM).
  • The property is non-smoking.
  • Pets are allowed upon request and at no additional charge.

8. Responsibilities

  • Paradise of Silence cannot be held responsible for the loss, theft, or damage of guests’ personal belongings.
  • Any damage caused by a guest will be charged.

9. Personal Data

  • Personal information collected during booking is used solely for managing the stay. It will never be shared with third parties without prior consent.

10. Governing Law

  • These general terms and conditions are governed by Moroccan law. Any dispute will be subject to the jurisdiction of the competent courts where the property is located.